The Hidden Drain on Your Bottom Line: Unused Human Capacity

On this episode of Great Talent Great Business, Rob Levin interviews Bob Borcherdt, Founder and CEO of IN2GREAT and discuss how you can unlock the hidden potential within your organization. Bob delves into the root causes, emphasizing the critical role of leadership development and the creation of cultures of clarity. Learn how fostering better leaders and clearer expectations can drive employee engagement, boost productivity, and ultimately impact your bottom line.  

Key Takeaway: 

Leadership development isn’t the job of HR, consultants, or training programs—it’s yours. To unlock your team’s full potential, drive engagement, and boost profitability, it must be intentional, ongoing, and embedded in daily work. 

It starts with creating a culture of clarity—where expectations are clear and feedback flows both ways. People know exactly what’s expected of them and are set up to win. Without that, businesses operate with unused human capacity that directly impacts productivity and retention. 

The best way to develop your people? Meaningful one-on-one interactions that focus on their unique strengths. When your people win, your business wins. 

Questions I ask Bob Borcherdt:  

[02:40] Tell us about this concept of the unused human capacity that exists in every organization, and what does that mean to businesses? 

[08:20] Could you provide some examples of what this unused human capacity might look like in a typical small to mid-sized business? 

[10:01] Can you elaborate on what culture of clarity means? 

[12:27] Is it critical for a company to have clarity on its goals at all levels to avoid this unused human capacity?  

[13:46] When working with businesses to tap into their unused human capacity, what is your initial approach? 

[15:37] How does the Predictive Index work, and how does it help identify and reduce unused human capacity? 

[17:23] How does data from the Predictive Index improve communication and operational clarity? 

[20:38] What major workplace culture shifts have you seen, especially with Gen Z and millennials, and how should companies adapt?  

More About Bob:  

Check out IN2GREAT 

Connect with Bob on LinkedIn. 

More About Rob Levin & WorkBetterNow: 

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Visit WorkBetterNow.com 

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